The Role of Employee Engagement in the Relationship between Staff Morale and Employee Wellbeing of Nurses in the South African Public Hospitals
Keywords:
Employee Engagement; Employee Well-being; Nurses; Public Hospitals; South Africa
Abstract
Employee engagement is essential for corporate success and is a requirement for gaining and retaining a competitive edge in public hospitals. This study assesses the role of employee engagement on the relationship between staff morale and employee wellbeing of nurses in public hospitals. A quantitative approach using self-administered questionnaires was applied to 461 nurses in the public hospitals of six provinces in South Africa for data collection. Statistical Package for the Social Sciences (SPSS) application was used to analyse the data obtained in the research. Ethical considerations were applied throughout the research process. Employee engagement was significantly and partially related to staff morale and employee wellbeing, and staff morale and employee wellbeing were significantly and related to employee engagement. Furthermore, the study determined that employee engagement has a mediating and moderating role in the relationship between staff morale and employee engagement. The study concluded that is that management needs managers should bring teamwork, motivation, trust, engagement, growth, and development to their employees, to identify their believes, hope, values, interests, and needs and know to what extent it matches with the hospital values, believes and goals.
References
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Hamoudah, M.M., Othman, Z., Abdul Rahman, R., Mohd Noor, N. A. & Alamoudi, M. 2021. Ethical leadership, ethical climate and integrity violation: A comparative study in Saudi Arabia and Malaysia. Administrative Sciences 11(2), 43. https://doi.org/10.3390/admsci11020043.
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Jarrar, A.S., 2022. Strategic human resource practices and employee’s engagement: Evidence from Jordanian commercial banks. European Journal of Business Management and Research 7, 66–72.
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Levitats, Z. & Vigoda-Gadot, E. 2020. Emotionally engaged civil servants: toward a multilevel theory and multisource analysis in public administration. Review of Public Personnel Administration 40(3), 426–446.
Mabindisa, T.J. & Legoabe, R. 2021. Factors contributing to low employee morale at a South African state-owned entity in financial distress. African Journal of Education and Training 1(2), 87–101.
Mahmoud, A.B., Reisel, W.D., Grigoriou, N., Fuxman, L. & Mohr, I. 2020. The reincarnation of work motivation: Millennials vs older generations. International Sociology 35(4), 393–414.
Maslach, C., Schaufeli, W.B. & Leiter, M.P. 2001. Job burnout. Annual Review of Psychology 52(1), 397–422.
Matsaung, R. 2014. Factors influencing the morale of the employees at the greater Tzaneen municipality. Unpublished Master of Social Science dissertation. University of Pretoria.
Matz-Costa, C., Besen, E., Boone James, J. & Pitt-Catsouphes, M. 2014. Differential impact of multiple levels of productive activity engagement on psychological well-being in middle and later life. The Gerontologist 54(2), 277–289.
Men, L.R., Neil, M. & Yue, C. 2020. Examining the effects of symmetrical internal communication and employee engagement on organisational change outcomes. Public Relations Journal 13(4), 1–19.
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Published
2024-04-08
How to Cite
Mabe, L., Magdeline Mmako, M., & Swarts, I. (2024). The Role of Employee Engagement in the Relationship between Staff Morale and Employee Wellbeing of Nurses in the South African Public Hospitals. International Journal of Social Science Research and Review, 7(4), 84-101. https://doi.org/10.47814/ijssrr.v7i4.2057
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