The Phenomenon of Impulsive Buying at TikTok Shop
Abstract
This study aims to determine the phenomenon of impulse buying on TikTok Shop users. This study uses a qualitative method. Data collection is done by interview. The results showed that the majority of respondents had and often made impulse purchases on the TikTok Shop application. This is influenced by the lifestyle and the character of the respondents who are easily influenced by promotional programs, reviews from influencers, advertisements or live broadcasts that pass on their homepage. Most respondents feel regret after making an impulse purchase.
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