Employee Satisfaction of Ten-Year Service Awardees in One Private Philippine University

Abstract

Employee Satisfaction is a complex and multifaceted concept which can mean different things to different people. This qualitative research utilized the responses of eight (8) service awardees with 10 years length of service to the university through open-ended questions. Result showed that work-life balance is what made the employees last longer in the company while human relationship is one of the sources of satisfaction and positive work environment can enhance the employees’ work experience. Interpersonal relationship is considered an important aspect of immaterial satisfaction. Cognitive development is the most evident aspect of personal and professional development. Health and financial security are what employees still wanted to ask from the institution to make them more satisfied. The findings of the study may be utilized by the institution in strengthening its program for human capital development to have more engaged, satisfied and productive employees.