Understanding the Causes of Conflict in Public Schools: A Qualitative Analysis of the Teachers’ Views in Six Schools in Tshongwe Circuit, UMkhanyakude Education District

  • Msawenkosi Sandile Mbokazi Department of Education Professional Practice, Faculty of Education, University of Zululand, South Africa
  • John Elphas Masina Department of Education Professional Practice, Faculty of Education, University of Zululand, South Africa
  • Sibusiso Bonginkosi Mbokazi Department of Education Professional Practice, Faculty of Education, University of Zululand, South Africa
  • Peter Emmanuel Nkosinathi Nsibande Department of Education Professional Practice, Faculty of Education, University of Zululand, South Africa
Keywords: Conflict; Principal; Unionism; Contestation; School Governing Body; Teachers; Circuit Management

Abstract

This paper investigates the underlying causes of conflicts in the KwaZulu-Natal provincial schools and focuses on the experiences and perceptions of various teachers in six identified schools experiencing intense conflict in the Tshongwe Circuit under the uMkhanyakude District. The study employed qualitative research methods using a case study design and the convenience sampling approach. Semi-structured interviews were conducted using an interview schedule. The findings revealed that some of the sources of conflict emanate from lack of communication, corrupt school governing bodies, laziness and poor academic performance, gossiping and blackmailing, poor teacher-class attendance, competition for resources, leadership and management issues, politics and unionism, poor initial teacher preparation and contestation for school leadership positions. The study recommends the scrapping of school governing body’s powers to recommend the appointment of school principals, deputy principals and departmental heads.

References

Anderson S. (2011). Conflict management. London: Sage
Barker B C. (2009). Investigating of conflict. London: Cassel.
Barman, C. (2012). Causes and Effects of Conflict on Teacher Morale in Public Primary Schools in Eldoret Municipality, Kenya. Journal of Education and Human Development, 1(1); 22-29.
Behrman, H. W, (1998) The practice of facilitation, managing group process and solving problems. Greenwood Publishing, London.
Bryman, A. (2007) The Research Question in Social Research: What is its Role?International Journal of Social Research Methodology, 10:1, 5-20, DOI:10.1080/13645570600655282
Coser, L.A. (1957). Some Social Functions of Violence. The American Academy of Political and Social Science Annals, 1966, 364, 8-18.
Creswell, J.W. (2009). Research Design. Qualitative, Quantitative, and Mixed Methods Approaches (3rd ed.). Los Angeles, CA: Sage.
Doğan, S. (2016). Conflicts Management Model in School: A Mixed Design Study. Journal of Education and Learning, 5 (2), 200-219.
Du Plesis, A., Cain, G. (2017). Exploring Perceived Sources of Conflict Among Educators in Three Eastern Cape Schools. Journal of Education, 2017, 70, http://joe.ukzn.ac.za
Ghaffar, A. (2019). Conflict in Schools: Its Causes and Management Strategies. Journal of Managerial Sciences, III (II), 212-227.
Isabu, M.O. (2017). Causes and Management of School-Related Conflict. African Educational Research Journal, 5 (2), 148-151.
Kokemuller, N. (2018). How Does a Lack of Communication Cause Conflict in the Workplace?https://bizfluent.com/13362276/how-does-a-lack-of-communication cause-conflict-in the workplace, accessed, 18 December 2021.
Madziyire, N.C. (2010).Supervision of Educational Personnel. Harare: Zimbabwe Open University,67-78.
Mapolisa, T. & Tshabalala, T. (2012). An Investigation into the Causes of Conflict in Zimbabwean Schools: A Case Study of Nkayi South Circuit. Nova Journal of Humanities and Social Sciences, 1(1), 1-6. S229279131200004-1, www.novaexplore.com
Mokoelle, T.M & Makhalemele, T. (2020). Teacher leadership in South African schools.International Journal of Management in Education, Vol. 14, No. 3, 2020.
Moore, C. (2003). The mediation process. San Francisco: Jossey Bass.
Nkomo, J. Mavondo, G.A., Moyo, O., Mkhwanazi, B.N., Chikuse, F.F. & Onias, M. (2020).Teachers’ Perceptions on Management of Conflict in Primary Schools in Mberengwa District.Journal of Education, Society and Behavioural Science, 33 (4), 33-51.
Opoku-Asare, N. A., Takyi, H., & Owusu-Mensah, M. (2015). Conflict Prevalence in Primary School and How it is Understood to Affect Teaching and Learning in Ghana. SAGE Open. 5.
Parker, C. & Stone, B. (2003). Developing management skills for leadership. London: Prentice Hall Financial Times.
Plocharczyk, L. (2007). On organisational conflict: Reaping the Benefits of Effective Conflict Management. Journal of Access Services, 4(1–2), 85–120.
Shahmohammadi, N. (2014). Conflict Management Among Secondary School Students.Procedia-Social and Behavioural Sciences, 159, 630 – 635.
Sichalwe, C., Muleya, G., & Simui, F. (2021). Unearthing the ‘Taproot’ of Conflicts between Teachers and School Administrators and its emergent ‘Bitter Fruits’ in Selected Primary
Schools of Lusaka, Zambia. International Journal of Research and Innovation in Social Science (IJRISS), V (IV), 170-178.www.rsisinternational.org.
Stratton, S. (2021). Population Research: Convenience Sampling Strategies. Prehospital and Disaster Medicine, 36(4), 373-374. doi:10.1017/S1049023X21000649.
Tshuma, R., Ndlovu, S., & Bhebhe, S. (2016). Causes of Conflict Among School Personnel in Gwanda District Secondary Schools in Zimbabwe. Journal of Humanities and Social Science (IOSR-JHSS), 21, (4), 32-41. Nova Journal of Humanities and Social Sciences,1(1), 2012:1-6, www.iosrjournals.org.
Umstot, D.D. (2008). Understanding organisational behaviour concerns and applications: St Paul Muin: West.
Published
2022-07-18
How to Cite
Mbokazi, M. S., Masina, J. E., Mbokazi, S. B., & Nkosinathi Nsibande, P. E. (2022). Understanding the Causes of Conflict in Public Schools: A Qualitative Analysis of the Teachers’ Views in Six Schools in Tshongwe Circuit, UMkhanyakude Education District. International Journal of Social Science Research and Review, 5(7), 423-435. https://doi.org/10.47814/ijssrr.v5i7.525