The Effects of E-Procurement Tools on Supply Chain Performance of Procuring Entities in Tanzania: Mediation Effect of Behavioral Intention

Abstract

The objective of this study was to look into the impact of an e-procurement tools on the supply chain performance of procuring entities in Tanzania. The study examined the direct and indirect effects of e-sourcing, e-tendering, and e-contract management on supply chain performance. The Social Information Processing theory, the Affect Infusion Model, and the original Unified Theory of Acceptance and Use of Technology guided the research. This study used an explanatory cross-sectional survey research design. The study used the positivist research paradigm, with a sample size of 322 respondents obtained through stratified sampling. Data were gathered using a questionnaire and a documentary review. Partial Squares Structural Equation Modeling with the help of SmartPLS 4 software was used for inferential statistics analysis, while IBM SPSS Statistics Version 26 was used for descriptive statistics analysis based on respondent profile data. The findings indicate that e-sourcing, e-tendering, and e-contract management have a positive direct and indirect impact on supply chain performance. The study concludes that, e-sourcing, e-tendering, and e-contracting are variables that influence supply chain performance through the behavioral intention to use e-procurement tools. According to the findings of this study, Tanzanian public procurement bodies should look into the effectiveness of e-procurement tools in ensuring effective and efficient supply chain