The Relationship of Culture Values and Leader Member Exchange with Organizational Citizenship Behavior on Nurses at Mother's and Children's Hospital in Makassar City

Abstract

OCB (Organizational Citizenship Behavior) as an employee's willingness to take a role (role) that exceeds its main role in an organization, so it is referred to as extra-role behavior. This study aims to analyze the relationship between Culture Values and Leader Member Exchange with Organizational Citizenship Behavior of RSIA Nurses in Makassar City. This type of research is a quantitative research using an observational study with a cross sectional study design. Collecting data in the form of a questionnaire. The sample in this study were nurses at RSIA Makassar City, amounting to 177 respondents. The results showed that there was a relationship between culture values and OCB of RSIA nurses in Makassar City, there was a relationship between Leader Member Exchange and OCB of RSIA nurses in Makassar City, culture values were the most influential variable on OCB of RSIA nurses in Makassar City. It is suggested to the hospital management that it is necessary to pay attention to cultural values by being able to take advantage of aspects of language and tradition, which so far have been carried out to emphasize new values to be developed for employees.