The Role of Financial Literacy in Mediating Financial Technology on Financial Inclusion
Keywords:
Financial Technology, Financial Literacy, Financial Inclusion
Abstract
This study aims to determine the influence of financial technology on financial inclusion with financial literacy as a mediating variable. The data were collected through an online questionnaire distributed to 200 respondents who use financial technology services and reside in Jakarta. The sampling technique used was non-probability sampling with a purposive sampling approach. Data were analyzed using SEM-PLS with the SmartPLS software version 4.1.1.5. The results of this study show that: 1) financial technology has a positive and significant effect on financial literacy; 2) financial technology has a positive and significant effect on financial inclusion; 3) financial literacy has a positive and significant effect on financial inclusion; and 4) financial literacy is able to mediate the effect of financial technology on financial inclusion.
References
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Mulasiwi, C. M., & Julialevi, K. O. (2020). Optimalisasi Financial Teknologi (Fintech) Terhadap Peningkatan Literasi dan Inklusi Keuangan Usaha Menengah Purwokerto. Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi, 27(1), 12-20.
Nguyen, T. A. N., & Luong, T. T. H. (2023). The Determinants of Financial Inclusion in Vietnam: A Demand-Side Approach. SAGE Open, 13(4), 1-12. https://doi.org/10.1177/21582440231210639
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Rusnawati, Farild, M., & Indriyani, E. (2022). The Fintech E-Payment: The Impact to Financial Behavior. LAA MAISYIR: Jurnal Ekonomi Islam, 9(1), 20-32. https://doi.org/10.24252/lamaisyir.v9i1.23793
Song, X., Li, J., & Wu, X. (2024). Financial Inclusion, Education, and Employment: Empirical Evidence from 101 Countries. Humanities & Social Sciences Communications, 11(1), 1-11. https://doi.org/10.1057/s41599-024-02630-4
Vijayakumar, B. S., Perdana, A., & Kulkarni, M. S. (2023). Exploring the Synergy Between Financial Technologies and Financial Inclusion: What We Know and Where We Should Be Heading? Pacific Asia Journal of the Association for Information Systems, 15(1), 87–126. https://doi.org/10.17705/1pais.15104
Alqam, M. A., & Hamshari, Y. M. (2024). The Impact of Financial Literacy on Financial Inclusion for Financial Well-being of Youth: Evidence from Jordan. Discover Sustainability, 5(1), 1-21. https://doi.org/10.1007/s43621-024-00704-6
Amnas, M. B., Selvam, M., & Parayitam, S. (2024). FinTech and Financial Inclusion: Exploring the Mediating Role of Digital Financial Literacy and the Moderating Influence of Perceived Regulatory Support. Journal of Risk and Financial Management, 17(3), 1-20. https://doi.org/10.3390/jrfm17030108
Anastasya, A., & Pamungkas, A. S. (2023). Pengaruh Financial Literacy, Financial Attitude, dan Self Control terhadap Saving Behavior. Jurnal Manajerial dan Kewirausahaan, 5(2), 343-352. https://doi.org/10.24912/jmk.v5i2.23403
Asif, M., Khan, M. N., Tiwari, S., Wani, S. K., & Alam, F. (2023). The Impact of Fintech and Digital Financial Services on Financial Inclusion in India. ournal of Risk and Financial Management, 16(2), 1-12. https://doi.org/10.3390/jrfm16020122
Demetrius, F., & Yusbardini. (2025). Pengaruh Literasi Keuangan dan Teknologi Keuangan terhadap Kinerja UMKM. Jurnal Manajerial Dan Kewirausahaan, 7(1), 325-333. https://doi.org/10.24912/jmk.v7i1.33012
Dewi, M. A. (2020). Dampak Fintech Terhadap Perkembangan Inklusi Keuangan Pada UMKM Di Jawa Timur. Gorontalo Accounting Journal, 3(2), 68-83.
Farhansyah, I., & Amna, L. S. (2025). Pengaruh Literasi Keuangan dan Financial Technology Terhadap Inklusi Keuangan. JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi), 11(2), 723-735
Geriadi, M. A. D., Sawitri, N. P. Y. R., Wijaya, B. A., & Putri, I. G. A. P. T. (2023). Pengaruh Literasi Keuangan Terhadap Inklusi Keuangan Melalui Financial Technology. Jurnal Studi Manajemen Dan Bisnis, 10(2), 178-187. https://doi.org/10.21107/jsmb.v10i2.23401
Goenadi, G. F., Murhadi, W. R., & Ernawati, E. (2022). The Influence Of Financial Literacy On Financial Inclusion: Social Capital As Mediating Variable. Media Ekonomi dan Manajemen, 37(2), 195-209. http://dx.doi.org/10.24856/mem.v37i2.2738
Kamara, A. K., & Yu, B. (2024). The Impact of FinTech Adoption on Traditional Financial Inclusion in Sub-Saharan Africa. Risks, 12(7), 1-19. https://doi.org/10.3390/risks12070115
Kompas.id. (2024). Pertumbuhan dan Peluang Fintech di Indonesia. Kompaspedia. https://kompaspedia.kompas.id/baca/paparan-topik/pertumbuhan-dan-peluang-fintech-di-indonesia?track_source=kompaspedia-paywall&track_medium=login-paywall&track_content=https://kompaspedia.kompas.id/baca/paparan-topik/pertumbuhan-dan-peluang-fintech-di-indo
Kompas.id. (2025). Tingkat Literasi dan Inklusi Keuangan Masyarakat 2025 Meningkat. Kompas.id. https://www.kompas.id/artikel/tingkat-literasi-dan-inklusi-keuangan-masyarakat-2025-meningkat
Lai, K. P.Y. P. Y., & Langley, P. (2024). Playful finance: Gamification and intermediation in FinTech economies. Geoforum, 1-12. https://doi.org/10.1016/j.geoforum.2023.103848
Lontchi, C. B., Yang, B., & Shuaib, K. M. (2023). Effect of Financial Technology on SMEs Performance in Cameroon amid COVID-19 Recovery: The Mediating Effect of Financial Literacy. Sustainability, 15(3), 1-15. https://doi.org/10.3390/su15032171
Marginingsih, R. (2021). Financial Technology (Fintech) Dalam Inklusi Keuangan Nasional di Masa Pandemi Covid-19. Moneter: Jurnal Akuntansi dan Keuangan, 8(1), 56-64.
Mulasiwi, C. M., & Julialevi, K. O. (2020). Optimalisasi Financial Teknologi (Fintech) Terhadap Peningkatan Literasi dan Inklusi Keuangan Usaha Menengah Purwokerto. Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi, 27(1), 12-20.
Nguyen, T. A. N., & Luong, T. T. H. (2023). The Determinants of Financial Inclusion in Vietnam: A Demand-Side Approach. SAGE Open, 13(4), 1-12. https://doi.org/10.1177/21582440231210639
Otoritas Jasa Keuangan Republik Indonesia. (2023). Peraturan Otoritas Jasa Keuangan Nomor 3 Tahun 2023 tentang Peningkatan Literasi dan Inklusi Keuangan di Sektor Jasa Keuangan bagi Konsumen dan Masyarakat. 1-29.
Rusnawati, Farild, M., & Indriyani, E. (2022). The Fintech E-Payment: The Impact to Financial Behavior. LAA MAISYIR: Jurnal Ekonomi Islam, 9(1), 20-32. https://doi.org/10.24252/lamaisyir.v9i1.23793
Song, X., Li, J., & Wu, X. (2024). Financial Inclusion, Education, and Employment: Empirical Evidence from 101 Countries. Humanities & Social Sciences Communications, 11(1), 1-11. https://doi.org/10.1057/s41599-024-02630-4
Vijayakumar, B. S., Perdana, A., & Kulkarni, M. S. (2023). Exploring the Synergy Between Financial Technologies and Financial Inclusion: What We Know and Where We Should Be Heading? Pacific Asia Journal of the Association for Information Systems, 15(1), 87–126. https://doi.org/10.17705/1pais.15104
Published
2026-01-21
How to Cite
Margareth Elysia Hutagalung, C., & Yusbardini, Y. (2026). The Role of Financial Literacy in Mediating Financial Technology on Financial Inclusion. International Journal of Social Science Research and Review, 9(2), 228-234. https://doi.org/10.47814/ijssrr.v9i2.3221
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